Got a phone call from “me Mum” the other day. She was sad. The reality of having to finally put the family home up for sale had just hit her.
After telling me how she felt, she apologized to me for “whining”.
I was struck that at her 95 years of age, having dealt with WW2 in England, emigrating to Canada with a newborn (me), having no friends or family in this part of her world, etc., etc. that this was the first time I could recall her “whining” (as she put it).
It made me think of all the stuff I see in Twitter, and on Fussbook, and in the news where folks are continually, relentlessly, indiscriminately moaning and complaining and fussing and wailing about the latest pin prick in their lives. That's what I call WHINING!
And my reaction to all that stuff is: Ya want a little cheese with that whine?
Sure, there's lots one can complain about, and no shortage of bad news. The talking heads are paid to provide it, lay on the drama, get the audience worked up, introduce a little anxiety, move us to DefCon 3.
But seriously folks. How about a little perspective? A little dose of proportion? See - now I'm whining!!
We live in a world of abundance. In spite of all humanities mistakes we're still here on this amazing space ship. The sun appearing every day is cause for celebration.
And there are tools in the Core Protocols to recognize the problems and see what can be done with them (like Perfection Game.) Of course it's a lot easier to point out the concerns than to figure out a remedy or solution, and many times we would just rather complain.
That's also where the Core Commitments help too. For example:
1. I commit to engage when present .... (b) To always seek effective help.
3. I will use teams, especially when undertaking difficult tasks.
4. I will speak always and only when I believe it will improve the general results/effort ratio.
5. I will offer and accept only rational, results-oriented behavior and communication.
8. I will seek to move forward toward a particular goal, by biasing my behavior toward action.
So - surprise, surprise - we CAN make choices. We can choose to complain, AND choose to do whatever we can about it.
And I figure if me Mum can get on with it, then I'd better too!
There's another interesting and important exchange underway in the Core Protocols Group forum (http://tech.groups.yahoo.com/group/TheCoreProtocols). This one is about the relative merits of effort versus results.
As with all these discussions – in this forum or any other medium – a lot of the debate revolves around the meaning, and the implications, of the words used. For example, from Peter A.:
I think we're getting caught up on multiple interpretations of "effort". On the one hand effort refers to "the number of hours spent doing something", which is how it's being used in the results/effort ratio. On the other hand, I think the article is primarily using effort in the sense of "applied oneself diligently against a defined standard with realtime feedback" (i.e. Deliberate practice). While more is better in some sense here, the key point is that this kind of practice is a good thing vs. not practicing or ineffective practice.
and:
... there are multiple interpretations of what "results" mean. If results include the ability of the individual/team to produce more/better output in the future at less cost, the strategy/math for optimizing results/effort is different than if you only value output for the current time interval.
The “article” referred to above is The words that could unlock your child (http://www.bbc.co.uk/news/magazine-13128701) which has the punch line
This reveals a radical new approach to the way we engage with children - that we should praise effort, never talent; that we should teach kids to see challenges as learning opportunities rather than threats; and that we should emphasize how abilities can be transformed.
and even a comment left on behalf of Einstein!:
This from Einstein:
"I know quite certainly that I myself have no special talent; curiosity, obsession and dogged endurance, combined with self-criticism, have brought me to my ideas."
Since my operating slogan is “It's not about effort – it's about results”, I can't avoid weighing in on this issue.
Let's set aside the unanswered questions from the article about how we encourage children versus adults, and whether or not we praise talent, or ability, or hard work, etc., and the words we choose in each situation, and with each personality – all complex adaptive systems!
My slogan is to make the point that in any enterprise, effort that doesn't finally produce a satisfactory result isn't truly effective and hence worthwhile. We can't get distracted by claims of hard work, and even true hard work, if it doesn't deliver. And please note I added the word “finally” to cover the obvious examples of practicing, failing, recovering, trying again which are all necessary efforts for most of us to build skills and competence to achieve a goal.
The real point is that effort all by itself with no achievement except fatigue is not a valuable commodity. At least in the exercise gym fatigue is an indicator of potential muscle development.
Nonetheless, when did you last go to the store to buy “effort”?
Well, Mr. Reeves, our company employees worked night and day to design, fabricate, and ship this product. We didn't actually get it operational, but we worked really hard at it. How many would you like?
Jeez, boss, I was here till midnight working on that analysis for you and I know you needed the answer for that important client sale this morning. Although I didn't get it done, I really worked hard at it.
You know I haven't taken a vacation in 3 years!
It is certainly NOT that effort isn't required. We don't go to the “Results Tree” and pick results off the low hanging branches. But if we praise effort without results, or in place of the required results, then we are not being smart. At the worst we are deluding ourselves that somehow hard work (and what is truly hard?) is an acceptable alternative to an actual achievement. (Scan all the news reporting from the United Nations, and governments in general, to see examples.)
And if we are in business, and only concentrating on effort, then there will definitely be a final result and that will be failure.
