The next challenge for teams I have
chosen is from Ben N.:
“How to select members for a great team?”
New member ?
The smartest way we have seen people
get selected for a team is to have all potential team members attend
the team building workshop: Simple Rules and Tools for Great Teams.
This session is also known as BootCamp by the originators of the
event, Jim and Michele McCarthy, and is based on their book Software
for Your Head.
By inviting potential team members to
participate in this workshop the boss* is setting some initial
conditions which help define the basis for the team. (*
see Team Tips - 1)
- The workshop is NOT mandatory. Accordingly, the people who attend are only those who want to be there; hence, want to be part of the team
- By participating in the session attendees are immersed in the Core Protocols – the Simple Rules and Tools. This helps everyone involved get to experience and practice these foundational behaviours for great teamwork, and some will invest energy in this learning and thrive in it, and some may choose not to
- During the session, the team members develop a Shared Vision for that team. If someone doesn't wish to share that vision they are free to follow their own dream and so move out of the original team
- The team members that find that the Core Protocols as used by the team deliver on the promise of high band-with communication, fast decision making, the development of trust, a focus on results of high quality, etc. become their own self organized team. Any attendees who don't are again free to not participate, possibly forming their own team working in other ways
The boss gets the result: a self
organized team, following Simple Rules and Tools that are repeatable
in any situation, scaleable for any size of group, reliably working
to produce the best results on time every time. Any attendee who
chooses not to be part of this, effectively self-selects themselves
off the team.
Our experience with this approach is
that:
a) bosses have used the session to “do
the hiring”. That is the immersion becomes the hiring process, and
the check for personality chemistry, and the probation period, and
any other scrutiny one wishes for in a hiring process. (And the cost
of a “normal” personnel search, interview and hire, and possible
failure after three months of probation more than pays for the
session.)
b) or alternatively, they have seen
after the session who should be, or remain, “on the bus” [Good to
Great, Harper Collins, Jim Collins] and can identify those who don't
wish to work on the team using the Core Protocols. (Again this saves
considerable energy and cost dealing with employees who have turned
out not to be a good fit.)
If the team already exists, then they are
the best people to determine who will fit well on that team, who can
aspire to the team's shared vision, will use the team's commitments
to responsible behaviour, and follow the team's protocols for
information sharing, decision making, self improvement, development
of great products or services, etc.
And just as the great teams work with a
bias toward action instead of discussion, and incrementally building
prototypes, and perfecting them, they can do the same thing in
confirming new members. That is, work with them over a probationary
period for everyone to confirm that the newly expanded team is
functioning as well or better, and similarly the team is a good fit
for the new member.
Great teams learn to let ideas go, and
similarly can accept that their world isn't perfect for everyone.
Sometimes the shiniest, prettiest, smartest new hire just shouldn't
be on this team. The Core Protocols provide the tools to deal with
that.
Again, the underlying premise in all
these answers is that the team is using the Simple Rules – the Core
Commitments in the Core Protocols – and the Tools – the Protocols
themselves for their day to day operation. This is simply the
smartest approach for any team that we have found.
So here is the “catch”. If what I
am suggesting doesn't seem workable in your situation, then you need
to use the Simple Rules and Tools for Great Teams (or something
better).
To add your questions to the list add a
comment below or tweet me @ReevesResults.
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